Refund and Return Policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy, you have the right to return your order within 14 days.

  • Return Period: 14 calendar days from the delivery date

  • Return Conditions: Items must be unused, in original packaging

  • Return Shipping Costs: Covered by the customer

  • Refund Method: Issued to the original payment method within 7–14 business days after the return is received and inspected

Non-Returnable Items:

  • Used or damaged products

  • Personalized or custom items

To initiate a return, contact us at:
📧 contact@ukride.shop
📍 Return Address: Unit 9 Trident Way, Southall UB2 5LF, United Kingdom