Refund and Return Policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you're not happy, you have the right to return your order within 14 days.
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Return Period: 14 calendar days from the delivery date
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Return Conditions: Items must be unused, in original packaging
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Return Shipping Costs: Covered by the customer
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Refund Method: Issued to the original payment method within 7–14 business days after the return is received and inspected
Non-Returnable Items:
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Used or damaged products
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Personalized or custom items
To initiate a return, contact us at:
📧 contact@ukride.shop
📍 Return Address: Unit 9 Trident Way, Southall UB2 5LF, United Kingdom